Help
Questions, answered plainly.
If yours isn’t here, write to us. A real person answers, usually within a day.
FAQ
What exactly do I get when I buy a pattern?
A PDF download sent to your email the moment you pay. It contains the pattern in all sizes as A4 pages to print at home and tape together, plus the same pattern as a single A0 file for a copy shop. You also get the illustrated sewing instructions, the size chart, fabric suggestions and the fabric requirements table. It's yours to keep and print as many times as you like.
I have never sewn before. Can I really do this?
Yes, if you can sew a straight line on a sewing machine, or are willing to learn. Our patterns avoid zips and fiddly fastenings wherever possible, and every step is photographed. If you'd like company, choose the pattern + course option: short videos walk you through each stage from buying fabric to the final hem.
How do I print the A4 pages?
Print at 100% scale (not 'fit to page'), then measure the test square on the first page to check. Trim or overlap the margins as shown in the instructions and tape the pages together in order. It takes 10–20 minutes. Or send the A0 file to any print or copy shop and skip the taping.
I'm in the US. Will the pages print on Letter paper?
The print-at-home file is laid out on A4. Letter is slightly shorter, so print at 100% and check that the full tile prints; if your printer clips the edge, ask the copy shop to print the A0 file instead, or set your printer to use the larger margin area. We are preparing Letter-size versions and will add them to existing downloads when ready.
Which size should I sew?
Measure yourself and compare to the body measurements on our size guide, not to the size you buy in shops. Our women's patterns are drafted in EU sizes 34–52 (US 2–20, UK 6–24). Children's patterns are sized by height in centimetres, with approximate ages as a guide. When in doubt on a relaxed style, go by the bust measurement.
What does the video course include?
A personal login to the course platform, a short video for every step of the pattern in order, 12 months of access so you can work at your own pace, and a private group where you can ask questions and share photos. The PDF pattern is included in the bundle price.
Do you ship paper patterns?
No. Everything is digital, which means no shipping, no waiting and no customs. You can have the A0 file printed locally at any copy shop for the price of a large print.
Which currency will I be charged in?
Prices are set in euros. The currency switcher shows an approximate conversion; at checkout you'll see the exact amount in your local currency where supported, including any local taxes.
Can I sell garments made from your patterns?
Home sewing for yourself, family and gifts is always fine. To sell finished garments you need a per-pattern selling licence. See the page for makers and shops.
Can I get a refund?
Because the files are delivered instantly, we can't take them back. If a file is faulty or something went wrong with your download, write to us and we'll sort it out.
Contact
Write to us.
For a faulty download, include your order number. For sewing questions, a photo of the step helps enormously. We answer in English and Finnish.
Legal
Terms & privacy.
Patterns are licensed for personal use. Copying, sharing or reselling the files is not permitted. Selling garments made from a pattern requires a per-pattern licence.
Digital files are delivered instantly and cannot be returned; faulty files are replaced. Payments are processed by Shopify; we never see your card details. We store your email and order history to deliver your files and, if you opt in, our seasonal letter.
Full terms of service, refund policy and privacy policy will be published here before launch.